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Privacy Policy

This page outlines our privacy policy to explain what personal information we may collect, how we may use it and what your rights are.


Who we are and what we do?


Beyond Birth Living library started as a Chelsea and Westminster Hospital National Health Service Foundation Trust Quality Improvement initiative to support the wellbeing of parents, who have experienced unexpected birth challenges through tailored peer support. In 2023, NHS London Maternity Clinical Network offered funding to enable its expansion across London. This fixed term funding provides remuneration to Service Users Voice team members offering programme management support to develop an operational framework for London.


Where does Beyond Birth Living Library collect your personal data from?


Your personal data is collected when you share this data with us, and this forms the main way in which we collect your personal data.

You may give this information when:

  • You contact the Beyond Birth Living Library team

  • You want us to provide you with more information or peer support

  • You sign up to support us

  • You sign up to receive emails or newsletters from us

  • You complain or raise concerns to us



What personal data does Beyond Birth Living Library collect?


Personal data is any information that can be used to identify you. With your explicit permission, we will store the following personal data:


  • Your name

  • Your date of birth

  • Your contact details (including postal address, telephone number, email address and or social media identifier)

  • Gender

  • Marital status

  • Ethnicity

  • If applicable, your identifiers to help with Disclosure and Barring Service (DBS) certification

  • If applicable, personal identifier of your personal referees

  • Information about your activities on this website and the device you use to access it, for instance your IP address and geographical location.


How do we use your personal data?


How we use your personal data will depend on how you interact with the Beyond Birth Living Library.


The data collected and its lawful processing will be in keeping with the General Data Protection Regulation (GDPR) as it applies in the United Kingdom. The Beyond Birth Living library librarian/coordinator will be your “Data Controller” and will therefore keep your personal data safe and secure.


The lawful bases we use to process your personal data are:

  • Consent

This is where we have asked you if we can use your personal data in a certain way and have you have clearly given permission to this. We have shared how we’ll store this data


  • Individuals rights

We will respond to your request to access your personal data, enable you to ensure its accurate and up to date.


We will store your personal data for a maximum of five years since our last interaction with you.


We will securely dispose of any personal data that is no longer required or where you have specifically asked for it to be erased.


We will respond to your request to restrict the processing of your personal data.


We have processes to allow movement or transfer of your personal data from one environment to another in a safe and secure way.


We will respond and take appropriate actions for any objections to processing of your personal data.


  • Accountability and governance


The Beyond Birth Living library is governed by the Chelsea and Westminster Hospital NHS Foundation Trust data protection policy. All NHS staff members undertake data protection awareness training.


We will regularly review the effectiveness of our data handling and security measures.



Who do we share your personal data with?


The Beyond Birth Living library will only share your data when we have a need to do so and only with your explicit permission. We will never share or sell your information to a third party.


We will protect your personal information, from loss, misuse, unauthorised access, modification or disclosure. However, no internet-based site can be 100% secure and so we cannot be held responsible for unauthorised or unintended access that is beyond our control.


Your rights


You have the following rights:

  • The right to be informed of how your personal data is used

  • The right to access your personal data

  • The right to have your personal data rectified if it is incorrect or incomplete

  • The right to object to the processing of your personal data if we are processing your personal data under the legitimate interest lawful basis. This means that we can only continue to store your data and will not be able to carry our any further processing activities

  • The right to be forgotten and request your personal data is deleted

  • The right to have your personal data restricted

  • The right to withdraw your consent

  • The right to complain about the processing of your personal data


Please contact so that we can help you or if you have any questions or concerns about this Privacy Policy.


What are cookies?

Cookies are small text files that can be used by websites to make a user's experience more efficient. These files are sent to your device and are stored in the hard drive of your device.


How does Beyond Birth Living Library use cookies?

We use cookies to better understand how our website is used in order to help improve our service.  


We use cookies to compile anonymous visitor statistics, such as; how many people have accessed the website, what type of system or device is being used, how long people spend on the site, what page they look at, etc. These ‘analytics’ tools also tell us, also anonymously, how people reached this site (e.g. from a search engine) and whether they have visited the website previously.


Your rights

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.


You can choose to only have the cookies which are essential for the site to run.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

You can find out more about who we are, how you can contact us and how we process personal data in our privacy policy.


More about cookies

If you would like to learn more about;

Types of Cookies declaration being used on this website


  • Necessary

  • Preferences

  • Analytics

  • Social media and third parties

  • Additional cookies

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